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Published on: Monday 24th June 2019

Spenborough Pool & Fitness Complex Closure Update

UPDATE

Spenborough Pool & Fitness Complex Cashless Entry & Swimming Lesson Provision

Please ensure that you read the below updated information regarding the closure of Spenborough Pool.

Cashless Entry

From Thursday 1st August all payments for any pay and play fitness activities can only be made via a cashless transaction, either online in advance or by using the booking kiosk in the fitness building entrance. Cash payments for fitness activities cannot be taken after this date.

To book online simply download the KAL app for FREE via the App Store for Apple devices or Google Play for Android devices. Choose your site and click on the class bookings tile. Alternatively, you can visit www.kal.org.uk and click on book online, which can be found in the top right corner. KAL do advise that class bookings are made one week in advance.

Once you enter the class booking system you will need to enter you Member ID and PIN. If you don’t know your PIN number, please click on “forgotten your PIN” and enter your Member ID to reset this.

If you don’t know your Member ID or need to update your e mail address, please ask at reception or call KAL’s Contact Centre on 01484 766131, who will be more than happy to help. 

If you do not wish to book online, there is also the option of using the booking kiosk in site. This will allow you to make a payment via a debit or credit card for your chosen activity. Please allow enough time during busy periods and prior to popular classes if you want to make use of this service.

Please be aware that you can still pay for swim only sessions via cash at the reception in the pool building until its closes on Saturday 31st of August. This includes classes in the pool, such as Aqua Aerobics.

KAL KLUB Swim Lesson Engagement

Thank you to all our customers who took the time to complete the KAL KLUB swim lesson questionnaires which KAL carried out in May. We are currently working hard to complete the pool programmes to create additional swim lesson classes at Batley Sports & Tennis Centre, Batley Baths & Recreation Centre and Dewsbury Sports Centre, as these sites were the ones indicated as customer preferences during the survey.

With the closure of Spenborough Pool, amendments will be made to KAL’s other pool programmes to ensure we provide a balanced timetable to meet the needs of the community as far as possible. The impact of the Spenborough Pool closure will result in changes / reduction to some sessions across KAL, but we are working hard to keep these to a minimum.

Spenborough KAL KLUB swim lesson attendees will transfer to their new lesson from Monday 2nd September once the current pool closes. KAL have ensured we have enough provision to accommodate all KAL KLUB swimmers; please therefore, remain in your existing lesson at Spenborough Pool until the transfer date.

Details of the new KAL KLUB Swimming Lesson’s will be available from Monday 5th August. You will be able to find the specific details of these at reception at Spenborough Pool and on our website www.kal.org.uk/news. If we have your e mail address, we will also send you an e mail with the relevant information.

You will then be able to arrange the movement of your child to your preferred lesson choice from Monday 12th August on a first come first served basis, either by speaking to a member of the KAL team at Spenborough Pool on the dedicated movements desk or by calling KAL’s Contact Centre on 01484 766131, ready for your child’s new lesson to start on Monday 2nd September.

Parking During Pool Closure

We currently have a draft process for registering customers' details but until the Traffic Regulation Order Notice is complete this cannot be finalised. Please be assured that staff and customers will receive adequate notice of any process changes regarding parking. 

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